jensen pilant - director of operations

Professional Summary:

Dedicated and experienced fire service professional with 18 years of hands-on experience in fire and emergency medical services. Possesses a diverse skill set, including operations management, strategic planning, physical agility standards development, and training program design. Proven track record of enhancing operational efficiency and improving emergency response capabilities. Currently serving as the Director of Operations for First Response Solutions, a leading fire service consulting firm.

Key Skills:

  • Operations Management

  • Strategic Planning

  • Training Program Development

  • Physical Agility Standards

  • Emergency Response Coordination

  • Team Leadership

  • Risk Management

  • Public Safety Compliance

Certifications and Training:

  • Tennessee Smoke Diver School Certificate

  • Advanced Firefighter Certification

  • Emergency Medical Technician (AEMT) Certification

  • Fire Officer Certification

  • Hazardous Materials Operations Level Certification

  • Incident Command System (ICS) Certification

  • Fire Inspector Certification

  • Fire Service Instructor Certification

Professional Experience:

Director of Operations - First Response Solutions

[Dates of Employment]

  • Oversee all operational aspects of the company, including project management, client relations, and team leadership.

  • Develop and implement strategic plans to enhance the company's service offerings and market presence.

  • Lead the design and implementation of physical agility standards and tests for new fire service candidates, ensuring a high level of readiness and fitness among personnel.

  • Influence lateral hiring practices to attract educated and skilled fire and EMS personnel, contributing to a well-rounded and diverse workforce.

  • Collaborate with clients to assess their needs and provide tailored consulting services in areas such as emergency response planning, risk management, and regulatory compliance.

  • Manage a team of consultants and subject matter experts, providing guidance, mentorship, and support to ensure project success and client satisfaction.