What We Do

First Response Solutions empowers EMS, Fire, and law enforcement agencies with expert recruitment, staffing, and operational solutions, driving innovation while preserving with core values of public service.

  •  Our recruitment program is built around a comprehensive job analysis, targeted outreach, and personalized coaching and support. We identify the specific skills, knowledge, and abilities required for each role and use targeted outreach efforts to connect with potential candidates with those skills. Our screening process evaluates candidates' physical and mental abilities, as well as their knowledge and skills. We provide personalized coaching and support to help candidates succeed in the recruitment process. Finally, we work closely with public safety agencies to ensure our recruitment program meets their needs and goals. We prioritize diversity and inclusion in all aspects of our recruitment efforts.

  • Our retention data analytics services help public safety agencies identify and address employee turnover, job satisfaction, and overall workforce wellness issues. We collect and analyze data on these critical metrics and provide customized recommendations for improving retention rates and overall employee satisfaction.

  • Our testing services include comprehensive evaluations of candidates' physical and mental abilities and their knowledge and skills related to firefighting and EMS. We provide various testing services, including written exams, physical agility tests, and simulated job scenarios. We work closely with public safety agencies to develop testing protocols aligning with their needs and goals.

  • Our consulting services are designed to help public safety agencies identify areas for improvement in their recruitment efforts and develop customized strategies to attract and retain top talent. We offer expertise in recruitment program design and implementation, job analysis, workforce planning, and diversity and inclusion. Our team of experts includes former command staff from one of the nation's largest metropolitan departments, providing a wealth of knowledge and experience in public safety agency management.

  • Our operational consulting services are designed to help public safety agencies improve their daily operations in a variety of areas, including EMS, staffing, safety, grant writing, and human resources. We review policies and procedures, identify areas for improvement, and provide customized recommendations to improve efficiency and effectiveness. We also offer training and education services to ensure employees have the skills and knowledge to perform their jobs effectively.